Railtrail 2026 Main Brochure

Railtrail

Railtrail is a long-standing family firm with a great reputation for quality rail holidays and we are very proud to have been awarded SILVER in the British Travel Awards 2024 for the ‘Best Travel Company for Rail Holidays’ and to be nominated for the British Travel Awards 2025.

Even in the most challenging of times, we believe that our Customer Care Team are simply the best in the industry but don’t just take our word for it… look at what our customers are saying: Service Feedback Holiday Feedback

First time booking… ‘‘ This is our first time booking with Railtrail Tours and we found them extremely helpful and friendly. Phil was particularly knowledgeable of the trip and was able to answer all questions. He also linked our booking with that of our friends. ’’ Mrs W., Oldham – will be travelling on the Swiss Christmas Snow Train Adventure tour The website is very easy to navigate ‘‘ The website is very easy to navigate.The tour descriptions give plenty of detail to facilitate decision making.The booking process is All companies should be this customer focussed… ‘‘ Had to cancel booked holiday and book another at short notice. Marie could not have been more helpful and had the whole thing sorted in a few minutes. ’’ Mr C., Stowmarket – will be travelling on the Steam & Sail in the English Riviera tour Great service from start to finish ‘‘ Great service, explained everything clearly and was very helpful.We have travelled with you before and to be honest can’t fault you!. ’’ Mr C., Southampton – will be travelling on the Swiss Christmas Snow Train Adventure tour Very helpful and friendly staff ‘‘ When phoning, the staff are always very friendly and helpful and the tour guides are equally so.! ’’ Mrs W., Middlesbrough – wwill be travelling on the Bristol, Cider & Gorge-ous Cheddar tour straightforward. ’’ Mr H., Nottingham – will be travelling on the Belgian Steam Weekend tour

An excellent break ‘‘ Excellent hotel with first class tour guide combined with sunny weather made this an excellent break. ’’ Mr G., Rowley Regis – travelled on the Classic Cornwall Coast & Country tour Great tour, lots of memories ‘‘ Excellent service, very easy to book and speedy responses to questions.The tour itself was very enjoyable.The itinerary was very clear and went to plan.The guides were excellent and the tour manager was enthusiastic and always helpful.We had a great time. ’’ Dr H., Southport – travelled on the Orkney & Shetland Explorer tour One of the best rail holidays we’ve done ‘‘ As usual, excellent service. Helpful answers to questions. Gave us our preferred route from home to Newcastle.Tour manager well organised and friendly. ’’ Mrs A., Pewsey – travelled on the Step Back in Tyne – Discover the North East tour Best tour! ‘‘ It was so nice to travel and not worry about any details. Food was lovely and my daughter and I enjoyed getting to know our fellow travellers. ’’ Mrs H., New Jersey – travelled on the Queen of Scots tour A great holiday and ticked a few things off our to-do list. ‘‘ Booking was easy and tour guide was friendly, knowledgeable and dealt with all enquiries and offered suggestions for our free time. ’’ Mr H.,Wallingford – travelled on the Wonderful Wales tour

Book online 24/7 at www.railtrail.co.uk or call our office:- 01538 382323 Open Monday to Friday 09.00 – 17.00 hrs or at a Railtrail authorised Travel Agent

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