Railtrail New Year Brochure 2026 A5
Service Feedback I would recommend Railtrail to anyone.
Holiday Feedback A perfect package every time.
‘‘ Railtrail has a wide choice of interesting tours to choose from both in the UK and abroad. I book tours over the telephone and the staff are always informative, helpful and very pleasant. ’’ Mrs W., Middlesbrough – will be travelling on the Hebridean Odyssey tour Railtrail Excels. ‘‘ Railtrail are a pleasure to deal with and booking is very easy and strghtforward. The staff are very knowledgeable and helpful. I would not travel with any other company. ’’ Mr H., Ventnor – will be travelling on the Harz Mountains Steam – The Jewel of Germany tour Superb Customer Experience. ‘‘ Any problems or queries regarding past or future plans, you will probably come into contact with Marie who immediately makes you feel as though you were Railtrail’s only customer and one of the ‘family’. Such a wonderful Company to deal with. ’’ Mr R., Swansea – will be travelling on the Canals, Steam & Historic Chester tour Great booking experience. ‘‘ Phil was most attentive to our booking requirements and was very helpful, informative, and friendly in a professional manner. We are very much looking forward to our tour next year. ’’ Mrs N., Cambridge – will be travelling on the Classic Cornwall Coast & Country tour Top marks! ‘‘ I called to book the Festive Tartan and Taster tour for myself and my wife. Marie, as ever, was thoroughly professional and helpful together with being very sympathetic to our needs. All was sorted in a matter of minutes - top marks to her and Railtrail! ’’ Mr P., Godalming – will be travelling on the Festive Highlands Tartan & Taster tour
‘‘ Very well organised, detailed itinerary that runs like clockwork, excellent and varied events each day and great tour managers. A perfect package every time. ’’ Mr S., Derby – travelled on the Welsh Whisky, Mines, Mint & Steam tour Interesting trips with a helpful manager. ‘‘ Helpful manager. Based in Torquay, Fawlty Towers it definitely was not! Great hotel with superb food and service. Interesting trips including a tour of the River Dart on the only coal fired paddle steamer still working. ’’ Mr C., Stowmarket – travelled on the Steam & Sail in the English Riviera tour Fabulous Holiday. ‘‘ Fabulous holiday, very well organised and tour guide helpful and knowledgeable. ’’ Mr D., Swindon – travelled on the Timeless Isle of Man Adventurer tour So well organised. ‘‘ So well organised with an experienced and really helpful tour guide who used his inside knowledge to find us extra interesting things to do. Great hotel too. ’’ Mr G., Canterbury – travelled on the Wonderful Wales tour Orkney and Shetland in a nutshell. ‘‘ The tour could not have crammed any more into the itinerary. A beautiful part of the world. An excellent selection of excursions. The tour manager was a good people person and looked after us well. Very enjoyable and we learnt a lot. ’’ Mrs L., Belford – travelled on the Scotland’s Far North, Shetland & Orkney tour
Railtrail Tours Ltd • 21 The Smithfield Centre, Leek, Staffordshire Moorlands, ST13 5JW • TEL: 01538 382323 • www.railtrail.co.uk
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