Railtrail Main Brochure 2023 FULL PROOF

Step into 2023

with Railtrail Tours

Welcome, As we enter our 43rd year of operating quality escorted tours by rail I am delighted to write the introduction to this, our most comprehensive tours programme to date with over 100 departures to a plethora of destinations in Britain and Europe, along with our specialist tour with a difference experiencing steam trains in Australia. I am sure you will agree with me when I say that the last few years have created many issues for each and every one of us. It is with personal pride and peace of mind that I can say that during this particularly difficult time for the travel industry as a whole, and whilst tour cancellations were being forced upon us during the Covid pandemic, Railtrail Tours was able to avoid making any of our wonderful team redundant and, thanks to our unique Trust Account with Lloyds Bank, was able to promptly and pro-actively refund all of our clients’ monies. Trust is a vital ingredient when you choose which holiday company is deserving of your custom. I believe that our ethos of always putting people before profit is as valid for us today as it was when I started the company over four decades ago, and these positive actions have ensured that we have retained our extensive travel knowledge and expertise for the benefit of our happy and contented clients. Over the intervening years, many thousands of people have repeatedly placed their trust in us - an award-winning family-owned, rail holiday specialist. When booking with Railtrail Tours, you can rest assured in the knowledge you are travelling with a company that cares about you, our team, and the environment. Finally, may I ask on behalf of all the team here at Railtrail Tours for your suppor t in voting for us once again in the British Travel Awards.We were absolutely thrilled to win an award in 2020 and with your help, would love to repeat the achievement! Details of how to vote are on page 4 and all voters are entered into a special prize draw – which could mean that you and Railtrail are both winners! Thank you. Kind Regards,

Dave Felstead Owner & Managing Director, Railtrail Tours Ltd

Let Railtrail Tours be your UK holiday route-map in 2023

QUALITY: ★ Over 100 superb escor ted UK rail holidays full of exciting discoveries ★ Winner ‘Best Rail Holiday Company (Small)’ at 2020 British Travel Awards (the most recent) ★ FeeFo PlatinumTrusted Service Award for excellence in customer service achieved for the last three consecutive years ★ The only escor ted rail holiday company with a Loyalty Rewards Scheme ★ Easy to use 24/7 online booking facility or call our friendly Customer Care team on 01538 382323 ★ A gem of a rail holiday company – caring and family run for over 40 years SAFETY: ★ All of our tours and hotels have completed Covid-19 risk assessments ★ A superb team of friendly and experienced Tour Managers

FINANCIAL SECURITY: ★ If we cancel your tour, a prompt full cash refund is available to you ★ Throughout Covid-19, we helped our clients by cash refunding all cancelled tours, keeping phone lines open and delaying balance of payment dates ★ Now let us show you the same superb Customer Care and wonderful destinations that over 40 years of tour experience has created. ★ Our complete programme of UK, European andWorldwide tours can be viewed online at www.railtrail.co.uk

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Railtrail Tours - Big on quality, small enough to care!

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Book now to avoid disappointment www.railtrail.co.uk 01538 382323 BOOK WITH CONFIDENCE, BOOK RAILTRAIL TOURS

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