Railtrail Annual Brochure 2024

Railtrail is a long-standing family firm with a great reputation for quality rail holidays and we are very proud to have won the British Travel Award for Best Small Rail Holiday Company in 2020 and be nominated for the British Travel Awards 2023/24, along with being awarded Feefo Platinum Status once again in 2023, for consistently delivering excellence.

Even in the most challenging of times we believe that our Customer Care team is simply the best in the industry but don’t just take our word for it… look at what our customers are saying:

Superb Tour Manager ‘‘ This was a tour with lots of different experiences. From trains to royal palaces. dolphins, highland cows and spirits! All held together by a superb tour manager, who is this case was actually a green badge guide.Two good hotels, next to railway stations, with good food and staff, completed the package. ’’ Mr H., Manchester – travelled on the Royal Deeside Explorer tour I can certainly recommend this tour ‘‘ I can certainly recommend this tour, we saw lots of beautiful scenery and visited lots of interesting places.We learned about the history of places we visited.We had tour guides for Orkney and Shetland who where able to share lots of information with us. It was a stress free as everything was organised perfectly.The tour guides and manager asked our opinions and gave choices where possible. They even made a special stop I requested to see a memorial of a relative. So much appreciated. ’’ Mrs B., Sutton-in-Ashfield – travelled on the Scotland’s Far North, Shetland & Orkney tour Exceeding High Standards ‘‘ Exceeding High Standards Through Out Would Highly Recommend and will do another Rail Trail Holiday. ’’ Mr S., Oxford – travelled on the Wonderful Wales tour As usual with Railtrail, the tour was well organised and well executed ‘‘ As usual with Railtrail, the tour was well organised and well executed.Transport arrangements were carefully planned and the excursions to the steam railways which were the basis of the break lived up to expectations, particularly the Dart Valley Railway.The tour manger was agreeable and very competent. ’’ Mr F., Preston – travelled on the Steam & Sail in the Elegant English Riviera

Really fantastic holiday ‘‘ Really fantastic holiday.Very well planned and managed by tour leader Felix. Interesting trips and visits.Well positioned hotel’s convenient for the station and the city. ’’ Mr S., Shoreham-by-Sea – travelled on the Dresden Steam Festival & Saxon Narrow Gauge Fabulous breathtaking scenery ‘‘ Well organised. Excellent & informative tour Manager (Michelle) and Coach Driver (Danny). Fabulous breathtaking scenery. Hotels & food mainly good.We highly recommend this tour. ’’ Mr D., Huddersfield – travelled on the Hebridean Odyssey tour. Queen of Scots, King of Holidays ‘‘ A well organised experience, with a good range of activities and experiences. Good communication prior to the holiday to confirm all travel arrangements.Tour guide was knowledgeable, approachable, and capable of providing advice and assistance when required. I would recommend this tour to anyone who wants a comprehensive tour of Scotland without the encumbrance of drive long distances in beautiful scenery. ’’ Mr M.,Wrexham – travelled on the Queen of Scots tour Lovely Staff, Very Knowledgeable ‘‘ Booked by telephone .Phil and Marie were very helpful, and answered all my questions.The booking was easy to complete. ’’ Mrs A.,Tamworth – will be travelling on the Grand Tour Derry to Kerry tour Another successful holiday booking with Railtrail Tours ‘‘ As a long-standing customer of Railtrail Tours, I know what to expect when I book a holiday with the Company and this experience was no exception. My booking was received and dealt with promptly and politely and I am looking forward to a varied tour of the west and east coasts of Scotland with eager anticipation ’’ Mr J., Banbury – will be travelling on the Queen of Scots tour.

Book online 24/7 at www.railtrail.co.uk Or call our office:- 01538 382323 Open Monday to Friday 09.00 – 17.00 hrs or at a Railtrail authorised Travel Agent

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