Complete Collection - 2026 Brochure PUBLISHED

Railtrail is a long-standing family firm with a great reputation for quality rail holidays and we are very proud to have been awarded BRONZE in the British Travel Awards 2025 for the ‘Best Travel Company for Rail Holidays’ and to be nominated for the British Travel Awards 2026. Even in the most challenging of times, we believe that our Customer Care Team are simply the best in the industry but don’t just take our word for it… look at what our customers are saying:

SERVICE FEEDBACK

HOLIDAY FEEDBACK So well organised

A very good experience “The Railtrail tour catalog is very informative, giving good information of the tours offered. The online tour reservation form is easy to fill in and responses from the office were quick and helpful.” Mr H., Stafford - will be travelling on the Jersey, Guernsey, Herm & Sark tour Very impressed “Friendly, helpful, knowledgeable and efficient staff. My holiday was all booked with in minutes. Very impressed.” Mrs T., Northwich - will be travelling on the Scottish Steam, Malt & Ale Trail tour A smooth booking experience “I made a booking by telephone and received careful and very helpful consideration of all our needs. Co-ordinating this booking with that of two friends who will be accompanying us was made easy.” Mr S., Scarborough - will be travelling on the Nostalgic Lakes & Mountains Explorer tour Super efficient and proactive. “Marie, being proactive, was wonderful in swapping my booking from one holiday, that had a question mark over it, to another before it sold out, ensuring I would get away for Xmas. She even refunded the difference the same day. It’s the first time I have used Railtrail and I am very impressed with the team’s efficiency, and wouldn’t hesitate to recommend them.” Mrs P., Whitstable - will be travelling on the Swiss Christmas Snow Train Adventure tour Stress-free holidays. “Excellent service by phone. Staff informative, helpful and patient. Website easy to navigate. Great holidays.” Mrs L., Belford - will be travelling on the Timeless Isle of Man Adventurer tour

“So well organised with an experienced and really helpful tour guide who used his inside knowledge to find us extra interesting things to do. Great hotel too.” Mr G., Canterbury - travelled on the Wonderful Wales tour Interesting Tour “The tour included very interesting visits and were very well organised with a tour manager who was very helpful.” Mr M., Durham - travelled on the Bygone Times of Bletchley & Beyond tour Many experiences with Railtrail Tours. “We have joined 5 experiences over the last few yeas, including cruises on the Seine and Great Glen. Each one has lived up to expectations with excellent guides, good mixed groups and a good range of accommodation. Travel hitches (cancelled and delayed transport) have been resolved effectively and always well communicated. The range of visits has always been exceptional and even poor weather on occasion has not detracted from our enjoyment. All round, an excellent company with very experienced and adaptable guides.” Mr H., Derby - travelled on the Enchating Voyage Through the Heart of Scotland tour A great company who provide interesting trips. “From friendly and helpful staff when booking by phone to the very interesting trips and knowledgable guides there is nothing more you could ask for.” Mrs W., Middlesbrough - travelled on the Bristol, Cider & Gorge-ous Cheddar tour Never been disappointed with our hols “The guide was well versed into all areas where we have been to. Everything worked out as described.” Mr H., Abergele - travelled on the Step Back in Tyne - Discover the North East tour

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46 YEARS

Monday to Friday, 9am to 5pm